At Dear Colleen Travels LLC, DBA Dear Colleen Travels, (“we,” “us,” or “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, communicate with us, subscribe to our emails, or use our travel planning services.
This Privacy Policy applies to all website visitors, users, subscribers, and prospective clients of our Travel Services. By using our Travel Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Travel Services.
We collect personal information that you voluntarily provide to us, including but not limited to:
We automatically collect certain information when you visit our website, including:
This information may be collected through cookies, analytics tools, and/or similar technologies.
We use the information we collect for the following purposes:
We will only use your information for legitimate business purposes and in accordance with this Privacy Policy.
We do NOT share or sell your personal information for money. We do not knowingly share your personal information with data brokers.
We will share information when necessary to complete the Travel Services you request. For example, information may be shared with hotels, cruise lines, airlines, tour operators, or other travel suppliers when necessary to arrange your trip.
We will disclose information in the event of:
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, loss, misuse, alteration, and destruction. Our security measures include:
No system is perfectly secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your personal identifying and financial information and for notifying us promptly of any unauthorized use.
In the event of a data breach affecting your personal information, we will notify you and applicable regulators in accordance with the requirements of applicable law.
Our website uses cookies and similar technologies to improve website functionality, understand website traffic, and provide a better user experience. Cookies help us understand how visitors interact with our website, including but not limited to which pages are visited, how long you stay on a page and how visitors navigate the site.
You are able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
We use third-party companies to operate our website, communicate with clients, process inquiries, provide travel services, analyze website traffic, and/or manage email communications.
These third-parties may have access to personal information only as reasonably necessary to perform services on our behalf.
Examples include:
Travel planning will require us to collect information about your personal preferences, dietary restrictions and/or special requests so that we can arrange appropriate travel accommodations. You should only provide information that is necessary for us to assist with your travel arrangements.
When information must be shared with a travel supplier to fulfill a request, that information may be subject to the privacy practices of the applicable supplier.
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention practices are:
|
Data Category |
Retention Period |
|
Transaction records |
7 years (for tax and legal compliance) |
|
Marketing subscriber data |
Until you unsubscribe or 3 years of inactivity (which ever comes first) |
|
Client Travel Service contracts |
Duration of client relationship plus 3 years (for tax and legal compliance) |
|
Client testimonials & reviews |
As long as the company remains active |
|
Website analytics data |
Up to 26 months (Google Analytics default) |
|
Customer support communications |
3 years after resolution |
|
Records of consent |
Duration of client relationship plus 3 years |
When personal information is no longer needed, we either delete it or anonymize it so it can no longer be associated with you.
Our Travel Services are intended for adults age 18 and older and are not directed to children. We do not knowingly collect personal information from children under the age of 18.
If we become aware that we have unintentionally collected personal information from a child under the age of 18 without verifiable parental consent, we will take reasonable steps to delete that information promptly. If you believe we have inadvertently collected information from a child, please contact us at dearcolleentravels@gmail.com.
We may update the Privacy Policy from time to time which will be reflected at the top of this document with an updated “Last Update” date.
Active clients and subscribers will receive an email notification of the policy change sent to the email address on file.
Service changes will become effective 30 days after the date of notification. Non-material changes (including clarifying language, formatting changes and updates to provider lists) become effective upon posting.
Your continued use of our Travel Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
